General Terms and Conditions
Introduction
These terms of use relate to the Study Skill platform and processes to deliver Study Skill Services. If you use Study Skill Services (a “User”) this policy applies to you and you are bound by it. If you disagree you must stop using Study Skill Services and close your User account.
Study Skill LLC delivers online learning trading as "Study Skill", and is located in Baku, Azerbaijan.
Study Skill provides free learning on a global scale for all Users, commercially made possible through online advertising and other optional paid services such as the purchase of certificates of completion (together hereinafter “Certificates”) for diploma and certificate courses. To operate successfully Study Skill Services as defined below are subject to the “Terms of Use” outlined herein. You, the User, hereby consent to these terms by continuing to use the Study Skill Services or by clicking on the content tickbox on registration. You should stop using the services if you do not agree with these terms. Study Skill reserves the right without notice to block or deactivate any User account that breaches these terms of use.
The detailed terms of use follow:
- The User is granted a temporary, non-exclusive, non-transferable licence to access and
view learning-related content on the “Study Skill platform” (including but not limited
to the online APIs, internet websites, android/iOS mobile apps, and electronic content
related to learning, careers, personal profiles and jobs) solely for non-commercial
educational purposes for your own personal use (the “Study Skill Services”). All other
uses are expressly prohibited without the express written agreement of Study Skill. The
User is not allowed:
- To copy, transfer, rebrand, sub-licence, reverse engineer, modify, repackage, sell or deliver Study Skill course material and content via any other third party Learning Management Systems or alternative online platforms.
- To create and offer competing or derivative products and services to other third parties based on the Study Skill courses and content.
- To transmit any data with embedded viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
- The Study Skill Services include course content that is provided as is without further
warranty or guarantee as to its completeness or accuracy:
- The learning material is not a substitute for professional advice and should not be relied upon. The User acknowledges that they use this learning content at their own risk.
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The User acknowledges that Study Skill and affiliates including publishers of
the learning material expressly exclude, to the extent permitted by law, any and
all:
- warranties or assurances implied by statute, common law or law of equity on the delivery of the Study Skill Services;
- liability for loss or damage, whether direct, indirect, consequential, or otherwise that results from the use of and reliance upon the Study Skill Services, or failure to use the Study Skill Services due to software bugs or loss of service.
- In order to provide free Services Study Skill collects data to uniquely identify each
registered user and provide online advertising through globally recognised third parties
in keeping with different global data privacy regulations.
- Study Skill’s Privacy and Data Protection Policy is publicly available on the
Study Skill website and gives complete details on how Study Skill meets its
obligations to registered learners.
- You as the User agree to be bound by the Privacy and Data Protection Policy.
- Individual User learner records will remain on the Study Skill platform unless the User explicitly closes their Study Skill account and requests your personal account data to be deleted.
- Study Skill has a duty of care to its Users and learners to protect their
personal information and learner records. This duty of care extends to the User
to safeguard access credentials for the Study Skill platform.
- Access to the Study Skill platform is strictly controlled and Study Skill shall ensure that security measures shall be no less rigorous than accepted industry practices with respect to Data Security.
- If the User discovers a suspected security breach on their account the User must change their password immediately and contact Study Skill customer support immediately to facilitate investigation and minimise the impact of any breach.
- Study Skill’s Privacy and Data Protection Policy is publicly available on the
Study Skill website and gives complete details on how Study Skill meets its
obligations to registered learners.
- Study Skill offers optional paid-for services including non-transferable Certificates as
individual proof of study (both for certificate courses and diploma courses), other
merchandise as well as a monthly renewable premium service that excludes advertising.
- The Premium ad-free subscription will be enabled for a specific term as defined
in the shopping basket depending on the option chosen by the User, typically for
one month, one year, or a perpetual term that doesn’t end. The ad-free
experience will be made available on the User account immediately upon payment
validation of the relevant fee.
- The monthly and yearly subscription shall renew automatically at the end of each term unless cancelled.
- The subscription disables all advertising from the Study Skill platform and may include additional bonus features from time to time, including a discount voucher on purchases (currently equal to 10% discount) of Certificates or merchandise. Discount vouchers do not expire and will last beyond the termination of the Premium subscription at Study Skill’s discretion. One discount voucher code will be issued to the User account each month. Unspent monthly discount vouchers can be accumulated over time. No more than 5 vouchers representing a 50% reduction can be applied to a single product purchase. Users can also spread accumulated monthly discounts across multiple products (e.g. 10% off each of 5 different products) on the same purchase event. Bonus features are subject to change without notice.
- The User can cancel at any time through their User Account.
- The recurring fees will be subject to foreign exchange rate variation over time. Study Skill reserves the right to change the amount of subscription fee from time to time and to vary fees across different jurisdictions. Any changes to a User’s subscription fee will be communicated at least 30 days in advance of a renewal.
- Purchased Certificates can be in multiple formats including digital pdf sent
electronically, physical paper parchment that is sent by post (with an option to
have the parchment set in a black wooden picture frame). Each Certificate
purchase includes an Academic Transcript. This is a more detailed summary of the
course you have completed on Study Skill and contains your personal details, the
final score you achieved, a course description and the Module names that you
have completed within the course. It also contains an authentication link you
can share to validate your achievement.
- Digital Certificates can be downloaded directly from the User account dashboard after payment is finalised.
- Parchment is printed on special paper containing security features such as embossed fibers, a 'genuine' metallic strip, the User’s details, and an Study Skill stamp.
- The design, look and feel of the Certificates is subject to change from time to time, and is available to preview in the Study Skill Shop prior to and during the purchase process. Once a User makes a purchase you accept the Certificate as is.
- Only Standard shipping is available in the shopping cart for your physical purchases and the delivery time will depend on where in the world the User’s delivery address is. Please allow up to 28 days for Standard shipping as this goes via national postal services.
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User product returns and refund requests should be made to the Study Skill
Customer Service team via email. The team will respond by email and will confirm
any successful requests. Study Skill reserves the right to refuse a refund if
not satisfied with the circumstances of the request.
- Any digital Certificates that have not been downloaded from the Study Skill platform can be cancelled and a refund will be provided. If the platform shows that the digital Certificate has been downloaded then no refund will be possible. If you have problems downloading digital Certificates please get in touch with the Customer Support team.
- If a physical product has not yet been printed and shipped it will be cancelled and Study Skill will make a full refund. If a physical product has already shipped then the User must return the product(s) and then Study Skill will make a partial refund minus the original shipping fee incurred. If the User produces evidence to show that a product has been lost and undelivered within the expected maximum timeframe, Study Skill reserves the right to either resend the product(s) or make a full refund at its discretion.
- If a User has pre-ordered Certificates prior to completing a course, the User can cancel unredeemed Certificates and a refund will be provided. Any redeemed Certificates will not be refunded.
- If a User cancels their Premium subscription prior to the end of their term, any unspent ad-free subscription time will remain in place in the case of a monthly subscription. No refunds will be available for unspent time on a monthly subscription. For annual terms, unspent time will be refunded with an adjustment of the fee on the basis of a conversion of the fee from an annual to a monthly subscription. Study Skill will immediately notify the User of unspent time that will remain on the account and the refund amount when the Premium subscription is cancelled.
- The Premium ad-free subscription will be enabled for a specific term as defined
in the shopping basket depending on the option chosen by the User, typically for
one month, one year, or a perpetual term that doesn’t end. The ad-free
experience will be made available on the User account immediately upon payment
validation of the relevant fee.
- Study Skill offers a “Referral Reward” as an incentive to existing registered Users to
refer friends to register on the Study Skill platform. Users and their referrals agree
to the following additional terms:
- Study Skill will provide the User with a unique referral link which should be used to invite a friend (a “Referee”). The User is free to share this link among friends or through social media as long as they do not exhibit harrassing behaviour.
- For a Referring User to qualify for a reward, both the referrer and the referee must be registered Study Skill Users. The Referee must not already have been a registered Study Skill User. At least three (3) Referees from the unique referral link must register AND complete an Study Skill course within 30 days of their respective registrations.
- The Referring User can monitor the progress of their referral(s) and any Referral Award through their own User account dashboard.
- More than one Referral Award may be granted to Referring User. The Referral Award is a 50% discount voucher on the cost of a Certificate purchase for a triplicate of referrals that purchase. If 25 referrals make a purchase, the Referral Award is a 50% discount voucher on the cost of a diploma purchase. The Referral Award cannot be substituted for cash and cannot be combined with any other Study Skill offer.
- Any suspected self-referrals or other fraudulent activity identified by Study Skill’s automated analytics will automatically disqualify the identified Users from participating in the Referral Rewards. Study Skill has absolute discretion in determining if a User that exhibits questionable behaviour should be removed from the Referral Reward programme.
- Study Skill reserves the right to change, suspend or cancel the Referral Reward programme at any time without notice.
- Study Skill operates an Affiliate Programme which is subject to a separate set of terms to be agreed between Study Skill and a qualifying User that Study Skill accepts onto the programme. A qualifying User must be a registered Study Skill User subject to these Terms of Use.
- Any product name, brand or logo trademarks belonging to third parties are not affiliated with Study Skill and are not endorsed, sponsored or connected in any way unless explicitly stated otherwise.
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Opinions and views expressed by Publishers or Users on the Study Skill platform and
social media are those of the authors, and do not necessarily represent the views of
Study Skill.
- When making comments, posts, shares and other contributions to the platform Users shall be respectful and treat other Users with politeness and courtesy, and refrain from abusive or inappropriate conduct, spamming or in any other way undermine the good reputation of other Users or Study Skill.
- Any User that has comments or queries about Study Skill Services should direct these to the Customer Support channel where they will be dealt with speedily and confidentially. Users should not use open communication channels on the platform for dealing with their support requests or venting their anger at any unresolved issues.
- The User shall not express any views or post material which may be defamatory, sexually explicit, obscene, offensive, inflammatory, or hateful. The User will not impersonate others, be deceitful, promote illegal activity, harass other Users, incent violence or otherwise engage in unlawful activity on the platform.
- Study Skill reserves the right at its absolute discretion to remove any User generated content at any time that Study Skill deems inappropriate.
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Both Study Skill and you the User are expected to abide by these terms of use and comply
with applicable laws and government regulations.
- Any deliberate violation of our Terms of Use, or unauthorised use of Study Skill Services by the User will, at Study Skill’s absolute discretion, result in immediate and automatic suspension or blocking of User account access to Study Skill Services without notice, penalty or claim against Study Skill.
- The User will indemnify and hold Study Skill (including its Affiliates, officers, directors, and employees) harmless against any claims, damages, losses or expenses (including reasonable legal fees) arising out of User breach of these Terms of Use or in relation to the User’s negligence, wilful misconduct, improper or abusive usage of the platform.
- Either Study Skill or the User can deactivate a User account at any time without reason, notice or further obligation. Where a User deactivates their account, Study Skill will retain course tracking history data.
- These Terms of Use constitute a binding agreement between Study Skill and the User and are subject to the laws of Azerbaijan. Any dispute arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of the Republic of Azerbaijan.